First week of October I contacted a Bestmed broker and advised him that I wanted to leave my medical aid and join bestmed. I sent through my application and advised that I needed to put a month's notice to my current medical aid. early November I realised I was expecting which probably meant ...
I have phoned them everyday for the past week and even emailed to ask a Medical Certificate to confirm that I am on the medical aid. Every time the call centre personnel assures me they will send the Certificate before the end of the day - and I still haven't received anything! I have also send ...
My family and I have been with BestMed for longer than 15 years. Do you know how many years we've spent trying to sort out their -ups? 15 years! Today was the last straw. I received a bill from my gynaecologist; they haven't paid 1 cent of any of my medical bills (which all relates to pregnancy). ...
Been to by broker and when I want to get aut for a knee op there are many stories. Either authorise the dam thing or give us our money back. Warning to all medical aid seekers, stay away. Btw the op is tomorrow ...
I would like to express my extreme dissatisfaction with the manner in which Bestmed has handled my claim. I am a fairly new client (having paid threw premiums already). As with any medical aid, we received a certificate detailing our previously existing conditions of which we could not claim for ...
I have been with Bestmed now for 11 months and am currently on the PACE 1 plan with a monthly premium of R4400. I have been hospitalized at medi clinic but it came to my attention only the NEXT day that NO authorization has been provided for the incident and therefore I have stayed over at my own ...