Bankmed call centre agents cannot verify a simple request. Here goes Bankmed sent me a letter PMB Care Plan Authorisation letter for my spouse. I verified the letter and questioned as to why one of the doctors was not listed on the letter as my spouse is on chronic medication. The first call centre ...
I have sent through my claims for clinic (Storks Nest) fees that I had to pay in cash when I took my twins for their immunisations on 20/09/2012, 18/10/2012, 22/11/2012 and 10/01/2013. The first time I sent the claims in I received a letter that my medical aid nr was incorrect and the pratice nr ...
I send a mail through to Bankmed on 1 February lodging a complaint about how our Chronic bills have been processed. My son is a Type 1 Diabetic and we must purchase about R3500 - R4000 worth of consumables with the CDE each month. We must pay cash because Bankmed does not want to join the CDE ...
I applied to bankmed on 03/01/13 for request to pay my mother's frail care payment which is above the maximum limit Mrs D R Strydom member no 1947168. There is a 5 day waiting period for Bankmed to reply. After 14 days when no reply received yet I phoned them and was told that they need a letter ...
I am f*ken angry about the bad service received at Bankmed carecross i was admitted in hospital and i had to pay cash, I have completed reimbursement claim forms and send them to bankmed on the 21/12/12 I paid R1022 and i have sent all proof of payment to Bankmed and on the 28/12/12 was also at ...
My child is having orthodontic treatment started in April 2011-January 2013. Now the braces came off. The medical aid only wants to pay the retainer that is loose although the orthodontist mentioned she needs a fix one as well because a tooth was extracted and the dentist is afraid that the ...