I have mailed Bank Enquiries on 02/09/2013 (Ref 30000000027466572) requesting my Tax Certs as i have resigned from them in August 2012. They had sent me the doc stating I was on the med aid for the complete period. I corrected them on 30/09/2013 (Ref 30000000027921329) saying i had resigned on that ...
I submitted a claim to Bankmed on the 28th of August, which had all the documents and my details including banking details. I received a statement on 10th of September and another on the 17th showing that the claim was paid to member, however i did not receive my money. I sent through a query to ...
This is becoming very FUSTRATING NOW! What is the progress on this? On Monday afternoon I spoke to Brenda and she advised me she will call me back regarding my medical aid contract which was with another department at the moment. I have not yet received that call. Yesterday I sent a follow up ...
Earlier in August I had called Bankmed to request three new cards which were suppose to show all the dependants I had registered (which were 2) but did not. I then called Bankmed to ask why the cards only displayed one dependant and their explanation was that I had only registered one dependant. I ...
I sent through a quotation to the Dental Advisor on 6/9/2013, which I received feedback on 16/9/2013.They replied on the 16th notified me that the Dental Advisor needed a motivation as to why the same code is being used again for treatment. I sent a motivation on 16/9/2013. On the 30th I made a ...
I am changing jobs and have applied to join Bankmed form 1 Oct 2013. I submitted all the forms on the 16th of September and was assured that it will be ample time to have it activated by the 1st of Oct. I have followed up daily over the last week as my membership have not been activated as yet. On ...