I requested an upgrade for my daughter in September 2013. After numerous visits to the Cresta store I eventually cancelled the upgrade and contract effective 31 December 2013. (During November 2013). Today i received my account via email and to my suprise the upgrade had been actioned, no phone was ...
My cell phone contract expired on 7 Dec. I went to Autopage (end November) and discussed with them that I want to move over to Vodacom and want an iPhone 5s. The person who helped me promised me that they would have a phone for me on the 7th of December. When I got to the shop on the 7th they did ...
I am disgusted by lack of service and acknowledgement of your customer's queries. You have been billing me an extra R22.52 and no one is willing to explain the reason for this additional bill. I am sick and tired of sending requests which you claim should be attended to in 24 hours, but never ...
I returned back from an overseas trip on 10th November and received an sms to say my roaming charges were in excess of R3500. I did NOT activate roaming according to the process indicated on the Autopage website, so I disputed the charges. Subsequently I have been disconnected twice and spoken to ...
I refer to my previous complaint, https:///autopage/complaints/altech-autopage-has-serious-bad-service-1266974. This has STILL not been resolved. The number has been ported, however, the old contract (Weekend plus) is still in place and not the Smart S plan as per the new contract that has been ...
My account has been suspended but I am still owed data, I called in on Friday and emailed but still no response. The callcentre transferred me from one agent to the next from the accounts department to the cancellation department to the customer service all of the agents unsure about why it has ...