I bring up the billing query once again. There is no follow up from your side and its not sufficient to respond that issue was resolved: it had not been and you have too many conflicting stories from the call centre. My internet usage for December has charges dating back to July for the same date ...
Incredibly high cell phone account after payment arrangements were made I got handed over to attorney anyway I would suggest people rather take their business elsewhere. Utterly useless company maybe they just can't afford knowledgeable people. ...
I bought a cellphone S3 mini on the 4th of Nov - the total package was R189 (including R135 and 100MB). Altech autopage sent me Dec invoice amounting to R 740.66. They gave me 750MG for Nov and Dec of which I didnt sign for it. I went to the store (Menlyn Branch) I spoke to Nathi and Carlotte (the ...
In June we went into the store as it was time for an upgrade. We were told categorically by Kyle, that CellC did not have the Control Chat 350anymore, which we had had for years, but it had changed to a S4 100 Straight Up and would work exactly the same way, ie: that once the 100 smses, 100 mins ...
I'm a topup client with Altech, using the vodacom network. I was told to use the *111# service to check my balances and often I find that my data shows a R0.00 balance but then I do have available data. On the 1st of Dec I purchased a promo bundle, was debited the amount but then it didn;t reflect ...
I requested a port of number from the 19th of November and they told me I could port from the 8th of December. When I tried to port my number is was rejected. I called customer care and have had the countless problems and when I asked to be put through to a manager I was put through to 4 different ...