Wallet was so new credit card number was issued. When monthly debit order went off, payment was declined due to old card details. Received call within 30min from customer care and card details were updated and payment went through. Continued to receive threatening smses from Altech claiming my ...
Been with Autopage for many, many years, no problems. In August I changed banks and advised company of change of bank details via email on 8 Aug. No deduction so another email sent on 4 Sept. No deduction end of Sept so service suspended whilst overseas. Return mid Oct, pay cash and phone Tricia in ...
I settled and cancelled my account in September. Autopage have debited my bank account in Novmeber for an instalment for a contract which is paid up and suppose to have been closed as per my instruction. I have called Altech Autopage on three different occasions since realising they have money from ...
After a lengthy fight with the autopage in-house insurance and numerous phone calls from my side the issue of my phone was eventually resolved on 3 December 2013. I have been told by the lady that my new phone should be ready for pick up on Friday 6 December 2013, but no phone was delivered. I have ...
I WANT TO LAUNCH AN OFFICIAL COMPLAINT AGAINST MARCIA NCUBE OF YOUR ACCOUNTS SUPPORT DEPARTMENT.I'VE BEEN STRUGGLING FROM 6 DECEMBER 2013 TO BE CREDITED. I DON'T WANT A CREDIT ON MY ACCOUNT I WANT MY MONEY BACK IN MY BANK ACCOUNT.THE ISSUE IS AS FOLLOWS: I HAVE A CONTRACT AT AUTOPAGE WITH NUMBER ...
On the 18th October 2013 I activated a 1GB data bundle via the store in Fochville. Since then to now I have not recieved even 1mb of those bundels yet gets charged for it every month. The store simply says they can do nothing I have to phone. To date I've phoned 4 times and sent 3 or 4 service ...