The Sandton Autopage went ahead with upgrading my contract from MTN to the cell C iPhone 5 contract even after I called to cancel my upgrade quote as I was upgrading with Eastgate branch due to the attrocious service delivery. Sandton issued a new SIM in my name without making me aware of this ...
This is the second complaint on Hello Peter for the same query. I posted regarding an iPhone that I have yet to receive (it is now a month and counting). After my previous complaint I was phoned by Cherante saying there were no phones available, but Autopage would make this a priority. I have heard ...
My internet has been super slow for the last few days. I eventually went to the branch to try and get it sorted. There I get told that they can't help because they have to request a form from the technical department, when they eventually receive the form they would have to send it to me, and then ...
Airtime is being deducted from my account. Phoned Autopage Customer Care on 18 January 2013. They said will sort it out. Last Friday 1 February 2013 I realized airtime is still being deducted from my account. Phone customer care on Monday and I spoke to a lady. She wasn't helpful at all and suggest ...
Autopage are the most incompetent and inconsiderate organisation that I have ever had the misfortune of dealing with. Autopage have continually been in breach of contract throughout my contract period: constantly debiting my account before due date then constantly suspending my service when I ...
Despite an agreement with Autopage's call centre agent on payment of accont. She gets off the phone and cuts my connection. Well done on being consistently shocking in your customer service. You do not look after your customers. Try a balanced score card approach rather than what you are doing now. ...