I think I've been with Autopage cellular since 1998, and have always used their call centre as an example of how it should NOT be done. Faith restored, I phoned and spoke to Joe this morning, not only did he actually listen to my issues, he investigated what went wrong and initiated the action to ...
On Saturday I complained about the fact that I had paid half of last month's bill and had my service completely suspended on the 2nd. To date, I have not received this month's account but on Monday 6th I paid the balance of last month's bill as well as an estimate of this month's account. On ...
It came to my attention that there is two cell phone contracts under my ID number - registered with Autopage - although I have no cell phone contracts with them. I contacted them last week (Friday 3 May at 10:13) and spoke to Patience. She verified that there is two contracts under my ID number and ...
I took out a phone contract (MTN network) through autopage at the blue route branch in cape town. I also insured my phone through them because the original sales person assured me that if I claimed my claim would be settled quicker if i went through them than through my normal insurance provider. I ...
I just want to compliment Autopage for having employees like May, in the upgrade department. May, thank you so much for your help and advice on my upgrade, from the 2nd of May up to today when I wanted to change the colour of the upgraded phone. This is one extremely, friendly and helpful person, ...
Actually have given up on sending emails to Harshana Hiralall; Ashley Molies, and your non-Customer care service. All I would like is my statement every month. A SERVICE I PAY FOR EVERY MONTH. No-one even bothers to reply to emails. So you can cancel my service. I cannot wait to leave this ...