In March 2013 I noticed that my daughter's cell phone account was billed for a service which was never requested or authorized. When I visited the Canal Walk branch I was advised that the service was activated in April or May 2012. I immediately instructed then to remove the service and to arrange ...
My wife has a new Blackberry Bold which crashed 2 weeks ago. She was told to return the broken phone for replacement at the Princess Crossing outlet. We went to the Princess Crossing outlet yesterday and the faulty phone was not replaced because we didnt have the box!!! Did you know that if you ...
I applied for a contract on 29 April 2013, I have send numerous emails to try follow up on delivery I have to date received no reply. The customer service number is only usable if you have an existing Autopage number. I got a call last week Monday to confirm delivery address and when asked I was ...
I'm trying to subscribe to a 3G contract with Autopage. First I was told this will take 2 to 7 working days to deliver. On day 7 I phone Autopage, to be told there logistics department has suspended all deliveries until further notice. After complaining at Nelisiwe Mthembu with regards to other ...
I had my upgrade about 8 months ago. I needed a reliable phone for the work I do. Being in the restaurant industry Im constantly dealing with phone calls, text messages or emails. I chose the 9790 as I was assured by Autopage that it was a great phone. I am paying about R400 per month for an ...
I went to enquire about upgrading my phone and dealt with Freddie. During the time I was enquiring about various phone and contract options he made us feel as if he was doing us a favour by helping us looked irritated and was abrupt in all responses. He even yawned loudly and didn't have the ...