A year back I renewed my contracted. I changed from a R300 top up to a R200. When renewing the contract I was not informed of a R99.00 handset charge. My first months billing came through with this extra R99 charge added to it. Upon contacting the call centre they told me this charge is extra for ...
I took in my blackberry in just over a month. It was water damage. Took it into the store and informed them that I need to claim from the insurance and it must not be sent in for repairs. I filled in all the documentation needed. Up to date I have not received any feedback from them. I have called ...
Called Autopage to cancel my contract. Consultant was unsure what the notice period would be. He told me he would call me back with the date I would be released from my contract and how the process would work to keep my number. So one week after I called, I decided I better call him. Got "the ...
Please refer to complaint dated 29 April 2013, on hello Peter. It is over a month I have no phone, as per telephonic conversation with Jason slots, i will receive a new Samsung S3 on 7 may or 8 may 2013, I did not receive any phone yet. If possible please send me Samsung S4 on my existing vodacom ...
I am still recieving unauthorised billings on my accounts even after i was contacted by Autopage Cellular and they promised it would be sorted. May - R36.90 Apr - R172.20 Now they suddenly say i must take it upn with content services but i dont even know what content this is!!! this is now an ...
My phone stopped working in February, took it in to Gateway branch and it was booked in. Followed up continuously and was informed that the matter is been attended to. After 4 weeks was told that it is normal for a repair to take up to six weeks. After six weeks was told that they could not find ...