I've been robbed twice with my cell phone within a space of 3 months. I've put in a claim for my phone to be replaced and was given a new phone after 3 weeks after being promised my phone will be delivered between 7 and 9 days of claiming. During the 3 weeks, I had to follow up constantly on the ...
My phone has been damaged. I took it to the closet Autopage branch - Melrose Arch - who said it would take a whopping 4 - 6 weeks to either fix or replace! This is unacceptable so today I drove the half an hour to Midrand to hand in the phone as this would cut down the repair/replacement time to ...
We tried upgrading a contract, and we are still waiting for response. every time we call to find out, Moses is unavailable. Apparently they tried sending the phone to us, but no one was ever at the delivery address to deliver it. they say that no one was home, but there is always someone home, and ...
I upgraded my contract recently and took the Samsung S4. As I was moving from BlackBerry, I needed a contrct with a data package. I processed the upgrade on the 20th May and the person assisting me said the migration would be done on the 23rd May. On the 23rd May I received an SMS informing me that ...
I am so disgusted in Autopages services, moving from one bad experience to the next. This is really ridiculous. Today I see a bill of R519.83, yet I'm on a Top up page of R284.00pm. I called their customer services and was advised that the amount is high due to the fact that I upgraded on the 19th ...
Altech Autopage is probably the worst service provider in the land. They deducted additional funds from my account and when I queried it, it took them three months to resolve it despite having a number a number of calls to the call centre to ask that the funds be refunded. It was only after i ...