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Autopage
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Autopage
The case of the missing data

For 7 years I've been a costumer of AltechAutopage. My monthly bill for 2GB data was R129pm and if I exceeded my limit my bill seldom exceeded R166. On 22 September I updated my account to R 99 for 2GB. This new deal was to be activated on 1 January 2014. At the end of September 2013 I received a ...

Autopage
Robbed!

I am currently an autopage altech customer. I will be able to upgrade on 10 December 2013 with Autopage only. I am unable to cancel the contract after 24 months. I have been told that I need to wait for the next 5 months to cancel the contract which means I am continuing paying for 29 months. My ...

Autopage
Over billing on top up contract

Earlier this year, Autopage advertised a top up contract for a Blackberry 9320 with BIS included for R142 per month. I upgraded to that specific contract, but now I am being charged separately for the BIS. Autopage is claiming that they never had such a promotion. I have been trying for the past ...

Autopage
Unsatisfactory service

I sent my phone for repairs on the 04 September 2013, on enquiry at the Head Office of Autopage it was established that the phone was repaired on the 16.10.2013 and returned to the estcourt branch. I contacted the branch on the 04th November 2013 and was informed by Natasha that they dont have my ...

Autopage
Customer Service

I purchased 3 x new IPhone contracts on 9/11/2013. 3 x subscriber numbers need to be ported from a previous service provider to Altech Autopage Cellular (I already have an existing contract with Autopage, i.e. 4 contracts in the same place). The numbers were supposed to be ported by 13/11/2013.By ...

Autopage
No help from Autopage

On my MTN anytime 100 contract I don't seem to be awarded any rand value any more. I've logged two requests with Autopage, but they don't sort it out and don't come back to me. If I phone MTN, they say I must speak to Autopage. If I speak to Autopage, they say they have to talk to MTN. It's been 10 ...