My phone has been broken now for 3 months without the problem being sorted out, nor has the phone been replaced. The phone has now now been send in 2 times for repairs, every time it comes back with the same problems, the situation is not rectified, the customer service is non existing, no one is ...
Ref number: A130 403 4266 In December 2012 we ported our cellphone account from Autopage to Vodacom. From January 2013-June 2013 we were still billed by Autopage for a number that was with Vodacom. A credit was given for these months. In April 2013 we requested that the credit must be refunded back ...
On Friday, 15th November I went to Autopage Cellular at Sandton City to purchase a new Samsung S4. Marc assisted me and updated all the software as well as downloaded all the applications my daughter requested. The service (with lots of smiles) was really fantastic and much appreciated after being ...
My cell contract was upgraded on 26/9/2013. On 19/11, almost TWO MONTHS later, my simcard has NOT YET BEEN ACTIVATED!!! I have sent 3 or 4 e-mails to autopage's service??? dept. The last reply I got was on 14/11, promising that the card will be activated within a max of 24 hours. It is now 116 ...
I have just received a follow up to my complaint about the service from Autopage from some-one called Marco Adonis who says this matter has now been resolved as per our telephone conversation. I have never had a call from this person. On Saturday morning, out of desperation, I went in to the branch ...
On the 1st of November I spoke to the call centre at Autopage Cellular head office. I spoke to Anesh who emailed documents for me to order three new Samsung tablets. I completed the documents and submitted them, and on the 4th and 5th I received requests for further documentation, to which I ...