Every time I call with regard to incorrect billing of account i have to explain my complain and given a case number. The consultants tell me to await a response with 24 hours and i never get a call back or any response. I call back and have to explain the problem all over: then get passed from ...
I have gone onto Hellopeter before so I am not repeating the whole story. The bottom-line is that I was misinformed by Autopage when renewing my contract and it was useless for the purpose I wanted it for. There has been conversations back and forth and I was eventually that they admitted they were ...
I had a insurance claim on a phone off mine that got. The claim was processed on the 29 of October and up to date I had to take the initiative to contact the store. Even after leaving messages I would get no response. ...
About three weeks ago I upgraded my contract with autopage. Each month a debit order is going off on my account for payment of the contract. On 27 October 2013, the debit order went off on my account and the next day, my number was suspended. I contacted autopage's call centre on the 29th of ...
My problem started in october when I phoned the Altech Autopage service desk to update my account with my new banking details. The consultant response was they couldn't find my details on their system, they don't have any record of me, my response was that my account are being debited every month ...
I have been with Autopage for 10 years now. 2 months ago, for some unknown reason, they do not send my debit order through. I then get an invoice that I owe them over a R1000. I go in to the parkview branch to have it rectified. They say its a mistake and that the following month they will deduct ...