Since my follow up complaint on the 11 October I have had 12 e mails from Brian, Head Office customer services. First, a staff member that did the insurance claim for my daighters phone was dismissed for police case numbers so we needed to get an new one because our was evidently - done a month ...
I did an online application for one of the advertised deals a few days ago. Was phoned 18/11/2013 and informed a consultant will contact me the same day to verify certain information. No call back so I sent and email to inquire the progress. Still no response from anyone..All I need to know is if ...
It's not possible (obviously) to have such a charge on a topup contract. After over two weeks of pursuing this via the Bayside branch (which appears to have done all they could do) and the "customer services" division of the Altech Autopage head office (this issue has reference ...
I wanted 2 galaxy tablets for each of my kids-for min subscription and no open lines as they are aged 8&12 and I have uncapped wifi in my house.the monthly fee should have been R330 pm per tablet.instead I got a bill for 2868.12 and 1530.93 for the first 2 months! when I queried -the reply was ...
It's me again with an unpleasant service from Autopage Cellular. I usually receive airtime, SMSs and data bundles every 17th of the month from Autopage but for some odd reason I did not get any data bundles this month. I went to Midrand Autopage Branch (18/11/2013, just before 09:30) and I was told ...
The wrong information was given by Jackie to myself about my cell phone insurance claim. I, the client must always call in to see what is happening - Jackie does not get back to you. She has a very bad attitude, she is rude and very unfriendly. I WILL NEVER DEAL WITH ALTECH AUTOPAGE AGAIN ...