I renewed my Netstar contract in January this year. The contract was ment to be paid monthly but Netstar made a mistake of loading it as a once of payment. I queried this with a particular individual at Netstar who ensured it will be sorted out. However, the following month the same problem ...
Our contract period at Altech Netstar ended on 31 October 2012, and the last debit order for the services went of on the 31 October 2012. We did not renew our contract nor did one of their consultants contact us for renewing. An e-mail was also sent to their offices inform them that we are not ...
I called Netstar 2 weeks ago to conduct a test on my unit as this is a requirement from insurance companies as well as Netstar to be assured unit is operational. We were informed that within 20 minutes they would inform us where the vehicle was tracked. 2 hours later we had to call again just to be ...
I received an email from Nomvuyiso Mazeka a week ago asking me if I'd like to continue paying for my tracker service on a month to month basis as my 24 hour contract had come to term. I responded requesting that I continue with the service on a month to month basis and I made enquiries about ...
In reference to my complaint on Monday 13 May... I cancelled my Altech Netstar contract on 30 January 2013. I received a mail from them confirming that I will not be liable for any further payments, yet I am still receiving statements and sms' stating that my account is in arrears. My question is ...
My mother has been receiving SMSs for the last month complaining about a low battery signal, she is third on my list of contacts so I should be receiving them, every time I speak to customer support (after being on hold for at least 5 minutes each time) they are unable to tell me why this is ...