MY Nissan Bakkie was on 24 April 2013 and recovered that night by Netstar. The wiring was damaged during the and the car was taken to be repaired. During repair we were notified that the tracker had been damaged and when we contacted Netstar they agreed to test the tracker and to replace it. The ...
I have been trying to get hold of the people from customer care relating to my account. I sent an email yesterday and they haven't responded. Today I called in and held the line for a full ten minutes without anyone answering the phone which led me to think that there is no call centre at at all. ...
Can I please find out why my account is not being debited and could i also find out why I am not receiving my statements. I have attempted to get in touch with their customer services center but i keep getting cut off every time and none of the agents have the courtesy of calling me back. ...
On Friday 31/05/2013, around 17:30, I found myself in an emergency so I pressed my panic button. Almost half an hour later, I had received no call from Netstar. At this point, my alarm was still going off. The incompetent person I spoke to promised me that he will reset my alarm and within 15/20 ...
As a requirement from my insurance company I need confirmation from Altech Netstar that the tracking unit in my vehicle is a functional unit. My husband called Altech on 24 May to get confirmation that the unit is functional. He was notified by the tracking department that they could not trace the ...
I PUT A COMPLAINT IN ABOUT 3 MONTHS AGO, SEND THEM ALL THE E MAILS CORRESPONDENCE BUT NOBODY GET BACK TO ME.LAST CONTRACT WAS CANCELLED 12 DES 2012 AND FEB 2013 THEY STILL DEBIT MY ACCOUNT ...