This company astounds me. Debit order date 25th of each month. For some reason and through no fault of mine, in May the debit did not go off and you did not notify me until today that due to a delay my debit order for May will now go off tomorrow. NO Netstar, it will not. How do you let people know ...
My account is not being debited with the relevant premiums. I called the call center and they told me they had a technical problem and that all debit orders will be processed on the 2nd Jun 2013 but nothing has gone through my account. What should I do when arrangements were made for a debit order? ...
After requesting my BMW650i to be removed on Fri 26/04/2013 03:55 PM via email to 'Altech Netstar CustomerServices I have had no feedback that it has been removed. My statement from 11 May 2013 10:02 still indicated that the car has not been removed. Numerous calls were made and no feedback ...
I had an Altech Netstar tracker system fitted 8 months ago, paid R1000 for the unit and have paid R99 each month for services, after the third month of payment I phoned Altech to run a test on my vehicle which I received no feed back from them after a few days, I phoned again to run the test on my ...
I am trying to get hold of someone that can give me details on my account with Altech Netstar. But the call centre is not answering their phones.. if you call the emergency line they answer and transfer you to the call centre where there is no answer Bad bad bad client service, SORRY NO SERVICE AT ...
So I tried calling them on their 1800 number as I need my current unit moved to another car, 20 minutes later still holding on, then called again another 20 minutes no answer. I then google'd the local office and called, they answered then before I could explain my request fully they put me on ...