So after 20min of trying to get through to Customer service, I gave up. Emailed last week, no response as yet. Altech is really pathetic! Not only can't they track cars, but trying to get hold of them to help you with tracker issues is even harder. Phoning for emergencies are easy, since by law ...
I have tried to contact ALTECH NETSTAR to cancel a policy after the sale of a vehicle in November 2013 already. After calling weekly and holding on for periods of between 20 and 40 mins at a time, I placed a stop order on my account. This month, they continued to debit my account with double ...
I recently took out an insurance with Kingprice which they stated i must install a tracking device in order to be covered for highjacking and called nestar they came to install the device on the 22/01/2014 but until now when i call them they say they cant pick me up using my id nor the vehicle ...
There is no answer when calling the call center to test the unit in my car! There is no answer when calling customer support for billing queries! The only extensions that are answered are emergency and new sales. Pathetic. ...
After buying a car I had to install a tracking device, so I chose Altech Netstar because of their ad. I called and was assisted by Yvonne Hlabana, she sent me forms and I filled and returned them she called to advise that the she had booked my fitment for Monday (23 December 2013) in Richards Bay ...
I bought a vehicle from Zeda car sales in July 2012, and had a Netstar tracker installed. The vehicle was returned/swopped for another vehicle, the Netstar was then transferred to the new vehicle. However, Netstar keeps picking up panics on the previous vehicle and calls my family at odd hours of ...