I actually get phone calls from Altech Netstar's client service on how my matter was handled by the Company and the speediness in which my problem was resolved. This has been going months and all I get is the silly response on Hello Peter from Altech saying they will be in contact with me, probably ...
I would like to know exactly what is happening. I was called on the 25th NOV by a consultant saying my tracker was giving wrong signals and a technician will be sent to check my car. No one came... I got another call last week and still no one came.??? I know your service is Pathetic cause you ...
Months ago I sold my two cars with altech tracker in and the people toke over the contracts as this was done before with othe cars I had, this acualily give them more customers. They still deduct from my bank account and that is! I did sent many emails and the new owners confirmed that they have ...
We have a fleet of 12 vehicles fitted with Netstar Vigil units, on advise of their Rep we renewed our contracts and installed new units in some of our vehicles. Units installed on 30 November 2013 are still not working. We've called and emailed countless times, even threatened to cancell all our ...
Called the customer service on 011 207 5006, and waited for a staff member to answer but every time I mention that I want to cancel my contract they say they cant help me and put me on hold, been on the phone for over an hour, and I'm not even exaggerating. I'm starting to think that its almost ...
I installed a cyber sleuth supreme unit a month ago and to date the unit has not worked, call centre cannot answer in less than 20 mins and operators are useless. they bill for the service but cannot get it active. they can remove the unit for all i care . they wont find my vehicle if they go on ...