What should one do to get hold of the call center agent?! I have been put oh hold for more than 10 minutes. I have tried many times now without success, for three days in a row!!! Just bought a new car, and i thought as a existing customer I would use Altech service on this!! Would someone please ...
I e mailed Altech Netstar on 09 December 2013 to advise them they had deducted (debit orders) payments for November and December 2013 for a unit that had been removed from the motor vehicle when it was sold in March 2013! No response was received and I e mailed Altech Netstar again 08 January 2014 ...
Please can someone help me with this account, i have cancelled with Netstar already (this month) because of all the problems with the accounts i have had with them, it's rather unfair and frustrating. it started when i got a phone call about a Road-cure and Fine-cure cover, when agreeing to take ...
It's not to refund a client money owing to them as a result of Netstar's shocking client service!!! In November 2013 I bought a new car and transferred the Netstar unit from my old car to my new car. Netstar, for reasons known only to them, charged me a penalty settlement fee of R 1852.78 and then ...
I sold my vehicle last year December and tried to get hold of somebody at Altech Netstar to cancel my subscription. I held the line for 10 minutes and 17 seconds and then had to attend a meeting. After again phoning them this year early Jan, I held the line for 10 minutes and 36 seconds before ...
On Tuesday a guy from tracker came and installed tracker in my car, but he told me he doesn't get a signal from my tracker i must call Call center which i did, i spoke to Calvin at night around 9pm he promised to call me to inform if is working or not, which he never did and i called in the morning ...