Misleading - no joy at all from Afrihost - complaints are brushed aside and the directors "don't speak to the public! " ...
I obtained mobile data on January 24th, and from then till the end of the month I could not use my data. I emailed Afrihost, and got a reply several days later telling me my problem was resolved, yet it was not. I payed for mobile data, and every time I tried using the internet I was continuously ...
A week ago I reported my 10mbps line running at 3mbps to Afrihost. The line was restabilized at 5mbps and a fault reported to Telkom, who called and said that a technician would be sent to my premises. No-one came, so I called Afrihost again, was told the fault was still open but that he (I didn't ...
Lets talk about service provided .. or the lack of... calls taking 6 months for a director to call me "This is a sign of disrespect" accounts issues every month but still not resolved and its 6 months later... technical services 2 months Still not resolved... Charged for services I do not ...
I have been a customer of Afrihost since September 2013 (mobile). Since ordering, I have had no less than FIVE serious customer service incidents with them, three of them in the past week alone! The current complaint has left me without Internet access for nearly one full day (I am still without ...
Cannot believe the level of service i have received. logged calls, wait for days for a response, ppl call me at 2:30 and 12:30 at night. completely ignore my requests, etc. all you want is money from me, you dont care about my satisfaction. ...