I had a 1mbps uncapped account with Afrihost costing R297pm. In February 2013 I upgrade my account to a 2mbps line and my debit order increased to R397pm. Through recent interaction with Afrihost I discovered that I was never actually upgrade to a 2mbps package but I have been being charged for it ...
Impossible to get hold of support as well as the call back service. When you do finally receive a call the line is so bad the call centre just simply cuts the call and doesnt call back. ...
I have been with afrihost for almost a year and this is the first time i EVER got such terrible service. I also could not get any Managers or Directors on the phone to discuss my complaints. I have been struggling with their shared server package due to memory limitations (which was not specified) ...
Our business based in Paarden Eiland Cape Town, has an Afrihost Managed Telkom DSL Line. The speed is so slow one can hardly work on it and is often dropped. What makes matters worse, is that we use a VOIP telephone system AND almost all of our business applications are cloud-based... We have been ...
I joined afrihost late last year with their mobile data special. Honestly I was originally blown away by their service and support users... Until I fell for their sales trap and bragged about their service and offerings - and convinced my wife to sign up. She had made a mistake with her bank ...
I've called Afrihost in Dec '13 to upgrade my account from 2-4Mbps because they don't have a bundled upgrade on their portal and didn't want to repeat the incident when I moved to Afrihost that they charge me for the line and data separately. They've only upgraded my data. Got a full pro-rata ...