We have been phoning [URL Removed] for the past two weeks and had no joy so far. First it was the internet that was off, then the internet was repaired after two weeks. Now the e-mails aren't working, when you phone customer care they say they are running a trouble shoot it will take some time so ...
We registered our first complaint on our device 3 weeks ago, the call centre assistant advised us that our sim card was registered on another persons name and advised us that it would take 4 hours then the device would be in working order again. we contacted Afrihost again advising that the device ...
Hi my internet connection is so slow my line sync 10M/b and i have a 4m/b line currently i struggle to get a 1.4m/b out of it where i use to mag out at 4/mb I Try to make contact with them in all ways but there is no answer or response from their side. ...
I have been having problems with my 3G card and ADSL line with Afrihost which has made me extremely frustrated with their service. Being an Afrihost customer I find this appalling. 1. My lines are not working and I never get feedback on support tickets opened with Afrihost, which require me to ...
I have been having internet connection problems at work all morning and I sent an e-mail to Afrihost support department. The response was quick and Itumeleng assisted me patiently as I am not that clued up with technical issues. He even made a follow-up e-mail to check if everything was still in ...
During December I noticed that my ADSL line was syncing 10 MB (down) and 1 MB (up), and early January 2014 I received an email from Afrihost that Telkom had "upgraded" my line to 10 MB and that I could either upgrade to 10 MB or stay on my 4 MB package for R100 less per month. I decided ...