DO NOT WASTE YOUR TIME / ENERGY TO EMAIL GIAN VISSER CEO OF AFRIHOST. HE WILL NOT REPLY, NOR WILL HE ACKNOWLEDGE YOUR COMPLAINT. MY WEBSITES WERE DOWN FOR 15 DAYS AND NO ONE WAS ABLE TO RECTIFY. ALWAYS DIFFERENT CALL CENTRE AGENTS, NO ONE WILL TAKE RESPONSIBILITY - BANK ACCOUNT STILL DEBITED WITH ...
Around 2 months ago I reported an issue on my line. Afrihost claims to "manage" the line on my behalf. I was unable to reach speeds of anything above 0.7mbs. I was told to test the router and the pots filter - and so I went and bought a new router. Issue still remained. I reported this to ...
These guys are selling a service that doesn't work. When I enquired about their product, they phoned me back straight away. But unfortunately since paying and signing up, I haven't been able to get hold of anyone. (Countless emails and calls) My sim card arrived but hasn't been activated. - I've ...
I had the Afrihost 10 mb uncapped Adsl bundled package since May 2013. Now I moved apartments at the start of November so I needed to move the telkom line. I phoned Afrihost in the middle of October to initiate the thing so that I would have minimal downtime on my adsl. They said that I needed to ...
Signed up for uncapped, 2 meg internet connection. Fine for first few months but since June the service has beeb unstable. More off than on. Calling the support system elicits an automated response: ' welcoming you to the home of pure internet joy'. Responsibility for unstable connection blamed on ...
I opened ten hosting accounts with Afrihost early last week. I subsequently placed a service request and did not receive any response from Afrihost. Needless to say, when I called the Afrihost call centre this morning I was noticeably irate. Antoinette received my call this morning and handled my ...