I phoned Afrihost to get more info on a package that would be suitable for my business and after acquiring was assisted by the support person in setting my email up - with setting given by him. Yesterday my laptop crashed only for me to find out that Afrihost doesn't actually offer any type of ...
I logged a call KRA-426-58273 about my modem that does not want to connect this morning. I had a reply email a few hours later and they consultant refuse to call me back. I do business with the device but they refuse to accept the urgency of the matter and call me back to resolve the issue. ...
Site has been down again for 5 hours. After a ton of mails and different agents--one agent asks us to try using another pc, and worse still another whether our dsl is working. Cheap is only good when the service delivers--Don't think their service is meant for businesses! Time to start looking at ...
Just called Afrihost to cancel my 3G product due to poor reception in my area. I was expecting someone to give me the 3rd degree and awkwardly try and convince me to stay, instead the friendly gentleman i spoke to (Daniel, didn't get his last name unfortunately) was very pleasant, quick and ...
I have had no internet service for two days now, i have called Afrihost twice already at my own cost and no one seems to be of any help, to make matters worse this is the second time that i have had a service interruption that lasts for days and now I'm seriously considering a change of service ...
Dear Afrihost Your service is unreliable in the extreme When calling in, the call center is invariably "experiencing an unexpectedly high... " call volume. To such an extent that your agent is unable to complete a discussion up to 3 days later after logging a call (12 Nov to 15 Nov) The ...