I got a server that I was gonna use for development, but I got it a bit too early as we put our project on hold. Afrihost doesn't have an option to put server on hold, I actually have to cancel and apply over again when I'm ready. I didn't cancel my account as I thought we would start soon again ...
Seems like there is no one but an automated system sending these messages. It's pure incompetence and ignorance from Afrihost. I wish i could speak to someone senior there cause all the people i have spoken to don't seem to understand or know their own procedures. One callcentre agent sends account ...
I moved from MWeb to Afrihost two months ago. At first the service from Afrihost was very good and I was impressed. The first problem I got with slow speeds in terms of ADSL were resolved by refreshing the line. Suddenly the service I get dropped dramatically. My internet speed dropped. I cannot ...
We need to change our hosting to our company's IIS server. So I phoned Afrihost to ensure that someone will be able to give me a copy of our database backup at 4 in the morning in order to do the change. They ensured me I will get the file within an hour. 5 Hours later they still have done ...
EXACTLY the same thing happened today, as per my previous report on Hellopeter dated 18/10/2013. Sent in a "ticket" and only got an acknowledgement that they received it. Phoned in and the techie let me hang on whilst he was trying to figure out what's happening. Site is still down, and I ...
On behalf of all uncapped account holders all uncapped (semi shaped) accounts on afrihost is being shaped the whole day, everyday, but the notice on their website say "network fully operational" i understand AUP but for my account to be shaped everyday for the last two weeks is ...