After I requested a rescheduling on my loan account, informing them per written letter that I cannot afford to pay the loan amount because of certain reasons, it was approved on 23/5/2013 but by the end of that month the rescheduling amount, plus the original instalment was still deducted. I've ...
This is now the THIRD TIME this year that I have been debited twice, due to an 'error' on your side. My blue credit card is NOT in arrears (as GIFT confirmed - stating that he 'doesn't understand why the people has put through two debits' ) the last time it happen I was told that I cannot be ...
I would like to take this opportunity to thank Dina Van Niekerk for all her assistance last week. Within a few hours after posting my complaint, it was sorted out and my money was refunded to me on the same day. She followed up with me on Monday to ensure that I was satisfied with the outcome of my ...
African Bank again... This is now the 2nd complaint in 1 week. I went to the Tygervalley store to have my credit card repalced because I had lost it. I was told that it cannot be replaced cause my account is with debt counselling, why is that nobody could answer me... Apparently I requested it, ...
I went to settle my bed account installment at Dial Bed and they told me that i also have credit card with African Bank. They Keep on sending letters to show me the outstanding balance. I went to Police Station to do affidavit and sent document to them for case. I just want them to stop sending ...
I paid off my credit card, FULLY and closed the account, but the bank debited my account month end and 2 weeks later i am still begging for my refund. everytime i call they tell me that they do not know when they will cliose the account and i will receive the refund which is annoying and disturbing ...