I went to your Adderley Street branch to apply for a MIGRATION card on the 03/09/13 whereby immediate approval was given. The following day I received an sms stating that a LIMIT INCREASE was done, & this was NOT what I had applied for! Later that same day I was contacted by the branch saying I ...
SOMEONE TOOK A LOAN FROM AFRICAN BANK USING MY IDENTITY . I HAVE SENT AN AFFIDAVIT AND MY ID COPY FOR INVESTIGATIONS. ACCOUNT NO 10426008E001 I DID RECEIVED A CALL FROM CEDRICK XOLANI NZAMA AND HE ASKED ME IF I DO HAVE AN ACCOUNT WITH STANDARD BANK MY RESPOND WAS NO. THEN HE SAID I SHOULD SEND THEM ...
Ever since day one as an African Bank client, I cannot say I have had any joy. Its over a year later and nothing has changed. I called the client services contact centre to find out my balance and when my last instalment is due? The response I received was shocking, as I was told I have more than a ...
I am very unhappy with the bank's ability to keep it's customers on the loop on the outcome of the application. I was pre-approved for a loan and credit card online, I then went to the branch with the required documentation. The consultant Lawrence Ngobeni was very helpful and explained everything ...
Called African Bank last week thursday to find out how much is in arrears on my loan account because i wanted to make a payment, i was advised its R122, i asked the lady 3 times if she is sure its that the only amount, she said yes and send me a statement that reflected that amount, she advised me ...
I settled my loan account last week thursday 28/8/2013 I called the Customer service call centre to tell them that I settled my account, they checked on the system and told me the money was allocated to my account and I must fax my proof of payment (Why I dont know because they could see on the ...