I applied for a personal loan at African two weeks ago and to date I still have not received a satisfactory answer as to what has taken so long. The bank had to create my employer (subgroup - whatnot) and this took almost a week to do. I have called several times and each consultant tells me a ...
With Regards to my recent complaint it seem African Bank only takes action when you complain. I was contacted by Ruth Mmotlana who said she was going to follow up on my application and why it was cancelled. She gave me feedback saying the credit department cancelled my application because my ...
Before signing my contract last year for a loan and credit card as financing on my vehicle, the sales lady told me that I pay an amount on my installment as insurance, that when I'm retrenched I'll be covered in full. Well a week ago, I was retrenched. So, I phoned African bank to tell them that ...
From the 03 September 2013 I made a loan with the Bank, up until today the loan has not been approved, I sent an e-mail to consumer advocate to query the account, still no reply. Who can I speak to? no one but I must fax, or email, which there's no one answering anything, I wonder if there are any ...
I was incorrectly double debited on my account yesterday. I called the call centre were I was told the funds have not reflected on their system and that I should call today in order for the reversal to be made and the funds to be transferred back into my account. I asked how long the reversal takes ...
On the 3rd of Sept i went to African Bank to apply for a loan i qualified for R5500. I signed all the necessary documentation and even signed a contract with the 1st repayment date. I got a call from the call center verifying my details and the agent advised i would get an sms notification of the ...