Bank requested id and proof of resident. I submitted it to one employee and he said they were off line first thing the next day he will send it to his head office. to date nothing is done and worse their numbers are not updated so you cannot contact the branch if you don't have their numbers. ...
On the 1st of December 2012 i used an easy pay number to pay installments for both my accounts with African bank at a Pik n Pay. it is now 9 months and the R800 R704 have not yet been allocated to my accounts, so its like i've thrown money away. I've tried following up, and sent the proof of ...
I called since Monday morning for someone to call me back. I have maybe all together spend and hour on the phone with 10 different people.. I phoned again this morning and spoke to Eunice in call center. She did not want to put me through to a manager and also did not want to assist in someone ...
I recently applied for vehicle finance, and your company refused me, on the grounds that I have an amount outstanding/to be settled. I am not aware that I owe your company any moneys as I have not banked with you. I have recently even been approved for a credit card and personal loan from your ...
I've applied for a credit card in July 2013 . Someone else start using my card, visited the branch to verify and indeed some of my details were changed so i dont receive notifications, on my phone and an incorrect email address was registered. This coud only have been doen internally. Payments have ...
I took loans with African Bank & last year applied for Administration thinking it would better myself but it didnt, it just caused more havoc in my life. So I finally manage to pay off 3 individual loans by African bank & instead of marking my Credit report with a "T" for paid up ...