From my last query with ADT with the late response, then having a person call me to apologies, who was not helpful at all and not made me feel any better. Now to my latest query. We all in bed when the alarm triggers, no idea whats going on, we lock ourselves in the main bedroom. ADT doesn't call, ...
I signed up with ADT at the beginning of the year (2013) and noted to the salesman that I have a one year lease on the property and therefore only require a years contract. The salesman assured me that my contract would run for a year. My lease is up on the property and upon trying to cancel my ...
I wrote my last report on September 30, got a quick phone call from ADT with a promise to lower my monthly contribution and an e-mail explaining why my fee is so much higher than was quoted in a promotional letter to our Body Corp. Now more than a month has passed without any communication or ...
With regard to the post made by W Willis about the breach of contract on behalf of ADT security, I was contacted by Alfreda Walker from ADT stating that they are going to send out a technician to remove the transmitter. Now when purchasing my property the transmitter was already installed and we ...
On Monday morning my house got burgled at 02:57am, ADT armed response was initiated immediately BUT only arrived on premise at 03:07.. 10 min later.. not at haste speed but rather on a Sunday cruise. I instructed the ADT vehicle to call for additional backup seeing that i discovered that a ...
I recently moved to a new house in September, in which I sent a cancellation letter to ADT to cancel my service beginning of August, but at the end of August the payment of R350 was still deducted. I have called the call centre and accounts departments almost every week since August to claim my ...