On 25 November 2013.ADT took money out of my bank account for an invoice I had paid on 8 November 2013.
This debit from my account was not authorised and was not brought to my attention prior to taking money from my account. Furthermore, I believe that this is illegal to them to take this money out of my account as this was not for a monthly invoice but for a separate isolated invoice.
Once eventually getting hold of someone at ADT, no action was taken until I had to follow up a few days later. One week later, I have still not received my money back despite several promises that it would be in my account firstly last Friday, and again by this morning (Monday morning - 2 December)
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