It is always a pleasure to get great after sales service, and this is what we got from Ahmed Sheik. Thank you Ahmed Sheik for keeping in contact with us and confirming everything was done completely. ...
WROTE ADT TWO MESSAGES WITHOUT REPLY. RECEIVED QUOTE FROM A MRS/MISS I POST FOR A SYSTEM UPGRADE WHICH I FEEL AS A PRESENT CUSTOMER WAS TOO HIGH SINCE I RECEIVED AND ADVERTISEMENT FROM ADT VIA SMS OF A FREE INSTALLATION. RECEIVED QUOTE NEXT DAY. I HAVE AN SMS ALERT SYSTEM COUPLED TO MY ADT ALARM, ...
To whom it may concern I have been with ADT for the past 3 years, this is my second complaint about ADT and i have absolutely nothing good to say about this company, if i could terminate my contract the first time i had a problem i would but i was told i could not. I have signed a 3 year contract ...
A few weeks ago my alarm started saying low battery. Called call centre with all details of which units required batteries etc. ADT guy who was sent had none of the correct batteries so could do nothing. I was told that someone would call to sort it out. Needless to say I had to call them. Another ...
Gauteng Horse Society (an NPO) cancelled the security subscription with ADT in 2009. ADT continued to take funds via debit order until 2012. They cannot even find Gauteng Horse Society on their system and have not delivered any service since 2009 but still took off their subscription. Therefore ...
I received an sms to state my alarms battery is low and i need to contact them, which i did on Monday 8 July. I was advised by the call centre that someone would phone me and come replace the battery on Monday afternoon. Nothing. Phoned Tuesday and still no one phoned or came to replace the ...