Currently a client of ADT in kemptonpark. This morning a strange man was outside our gate, for over an hour, after hammering on it. As I wasnt in immediate danger, I didnt press the panic button. Instead I phoned the call centre and asked if a patrol car could just come past and stop to check out ...
There is no communication between the call centre and the armed response. When the armed response visits the house and we tell them that all is fine, please have the armed response communicate this to the call centre. Is there any need then for the call centre to call back afterwards and ask if ...
Good day, 2 weeks ago I sent an online request to ADT for an alarm that must be cancelled & removed. On the 26th I phoned in and spoke to a Justin because no one bothered to came back to me. He gave me an email address to which I sent 2 more emails. After about a week I phoned again because ...
NEVER, NEVER, NEVER make the mistake in signing with ADT. In May 2012 after a break I had at property I recently moved in I decided to activate ADT as the alarm system was already installed and only needed activation to their control room to despatch units if needed. After the "sales rep" ...
I've had several cases where ADT arrives 20-40 minutes after my Alarm was triggered, the company told me after complaining the first time, that call outs should be in under 8 minutes. We chose ADT as they advertise in our area for patrolling the area 24 hours a day! When this happened again last ...
MY BANK ACCOUNT HAS BEEN DEBITED OF R1736.22 ON THE 28 MARCH 2013, IVE BEEN CONTACTING THEM EVER SINCE TO TRY AND GET MY ACCOUNT REFUNDED. BELOW IS WHO IVE BEEN DEALING WITH AND THE RESPONSES IVE BEEN RECIEVING. 1.RACHEL 06 MAY 2013 @13:21 TO CHECK AND CALL BACK - RECIEVED NO CALL 2.CASE # ...