A cancellation of security contract was requested 30 days before end of 3 year term as advised by customer services. A written request was send. The cancellation date falls in the middle of the month. It took ADT 3 weeks to respond to my request and it gave them a chance to debit the bank account ...
I requested my debit order be changed to the 27th in November last year. Until now everything went smooth but all of a sudden at the end of last month they tried to deduct on the 29th. There was still money in my account, however, they only tried to deduct late in the day, by which time I had ...
ADT can't render a service even if they do wish to do so. Been waiting for a letter from ADT to state that my contract with them have been cancelled and that all payment due to them been received. If they can't provide one with a simple letter who on earth do they want to render any from of ...
I sent ADT an email on 30 July requesting information in order to possibly cancel my service, which is not being used. I have not even had so much as an acknowledgement from a person, only a ticket number (E02D4F7517F79). I want a response to my now numerous emails, I have been more than patient. ...
I have had to repair my gate several times due to damage caused by ADT staff climbing over the gate instead of unlocking the ADT masterlock padlock i had installed. I lodged a complaint with photo's of the damage in which it is eident what the cause of the damage is. My complaint was summarily ...
Pathetic to know that a name such as ADT cannot on its promise of "protection". Two incidents where i've had emergencies at my home, the first incident ADT never showed up, the second incident was this weekend and ADT didnt show up until after an hour he didnt ask us not a question didnt ...