I received a statement in April that my debit order didn't go through, not sure why, non the less, i was asked to make a deposit into the account. Which i did & forwarded the proof of payment. A month later i received a statement that i never paid, as usual i phoned & sent them a proof of ...
I had a call today from ADT informing me that my alarm was activated at my property but the lady said that a reaction officer was on his way and they will let me know if everything is in order. In the meantime I got into my car and drove to my house in order to check if everything was fine. 15 ...
I sent in a cancellation request on the 29/07/13 because I am moving. New Owners take ownership 15 August 2013. I will pay the balance of the contract. I just need them to come collect the equipment, because I don't know if new owners gonna allow them access. New Owners don't want to take ownership ...
My alarm activated on the 13/08/2013 and due to me not being on my premises, and after getting a call from ADT, i requested the armed response to respond to the alarm. After waiting for alnost half an hour for feedback from the response, I decided to call to enquire what was happening at my home. I ...
I have just called ADT to enable me to reset my alarm after a power failure as the alarm is making a beeping noise. They have previously helped me to reset the alarm. I contacted the technical department and was informed they are not ALLOWED to trouble shoot over the phone any more and they would ...
Ever since my first contact with ADT in Apr, I've had constant hassles. We tried to sign up & had trouble just getting set up. In Jul we found out we were never told about the fact that one can get a brand new alarm installed if you sign a contract, which we did. We weren't told of that ...