My previous report: I am moving into my first house and am trying to get an armed response system as I may be away on business and leave my fiance alone. I asked ADT for a quote and I received no response. I've now waited 8 days. If this is how they are with e-mails, I'd hate to see how slow they ...
I signed up with ADT on 18/9 & they said that somebody will contact me regarding installation within 7 days. 2 weeks later they contacted me saying they wanted to do the installation of the alarm system on a weekday. Seeing as we both work I requested that it be done after hours or on the ...
We are actually appalled by the lack of communication and eagerness to supply Back to Basics with the information we have requested. We have tried twice to meet with Carlos from ADT about our concerns without success. The last try Carlos stated that he would need time to gather the information we ...
Our original meeting was scheduled for Friday. The sales person called and asked if we could reschedule to Saturday at 12:00, which was not a problem. However the sales person (Shawn) then arrived an hour early without a call to confirm if that was alright. He looked so unprofessional in his cargo ...
I did an out right purchase from ADT on an outside beam less than 3 months ago. First issue was a beam going off for cars driving past, it took numerous calls to get a technician out to adjust the sensor. Last week i made a call to ADT as the siren was not working. I was assured by Ayanda that i ...
Hi I got a basic alarm installed by an ADT represented company Kiara Security in June 2009. We had several upgrades done to the basic alarm system by Kiara at the time of installation. We were told that the basic alarm system would revert to us after 36 months. Kiara Security has gone out of ...