I have a credit card with ABSA which is currently in arrears. As I get calls from their collections department every other day - an arrangement was made to pay the minimum amount due of R 3118 at the end of this week. Today I log onto my online banking, and see that they have deducted an amount of ...
I've always known ABSA as the bank with the worst telephone etiquette and ridiculous hoops in their Call Centers and dreaded having to phone them to inquire about new cards. I phoned the call center who transferred me 3 times to different people who could not help me. Finally got someone to tell me ...
I agreed to a R500 debit per month absa then decided to debit my account with R1900 and they refuse to give the difference back. At no point did I authorise that amount. Can they just do that? Also when I contacted them the lady Ester dealing with the account says she isn't mandate to refund me and ...
I tried to take a personal loan with ABSA as I have been a client with then for many years. It has taken more than a week just to get a estimate / quote. After numerous calls (from my cell phone), when you are constantly put on hold I still do not have an answer. I have just spent 21 minutes on the ...
I have resigned at Absa on 01/05/2013. I received a call from a lady in the pension funds department regarding the pay out of my pension fund. She Left a very unclear voice message. Regardless, I have been trying to get hold of these people ever since with no luck what so ever. Every time I call, I ...
I don't even know why am writing this report, as Absa is one of the most unhelpful banks in this country. I settled my Credit Card almost 2 months ago, and was told by the Call Centre Lady that I will receive a Letter stating that this Account was settled and closed. Up to today, this account is ...