I logged a call with ABSA Home insurance on the 23rd of January 2014, reference number 2526026. I received an sms confirming the logging of my call and the sms stated that ABSA will respond within 48 hours. I called a week later and my call was answered by a lady from the messaging department and ...
I registered a claim with absa for rain water damage to my house and roof. I was not contacted about this at all, I had to phone them. Then I was told that the leaking roof was for my own expense. The person handling the claim was not available at the time as well. One of her colleagues informed me ...
Dear Thank you for your automated reply. This is a very good example why I will now be leaving ABSA after 33 years having my first Volkskas savings account opened by my mother at the age of 4. You have a visibly upset client. In stead of arranging someone from customer service to contact him you ...
I called the absa call centre to query the bank charges on my Absa Silver Cheque account, as i registered for the Silver Value Bundle for R69pm, but saw that it was R89pm on my most recent statement. The call centre agent transfers me to the credit card division, and i really have no idea why. When ...
CLAIM: 2490879 With the hail we had in November 2013 we got severe damage at our house and phoned ABSA home owners who promised to repair it for us. We got our own security people to repair our electric fence, beams and alarm and we paid them as we could not wait for ABSA due to security reasons. ...
Nov / Dec 2013 we claimed for lightning damaged to our alarm system. Assessor was appointed and they informed us to continue with repairs (which we had paid in full) and that the paperwork had been forwarded to ABSA (Themba Mhlango) for settlement. The phone lines (012 4420100 of 0860302011) are ...