I reported my daughter's lost/ cell phone on the 23 Jan. The incident happened at her school. No response from iDirect was received or feedback on the progress of the claim. I had to phone in several times. Every time there is something else I need to provide .. ITC number, police case number. Two ...
After reporting a problem over a year ago that my credit card pin is not working, visiting a branch, wasting hours on phone and queues and resetting my pin at the branch - my card still did not work bar for internet purchases. I have made do with it for the past year and recently requested a new ...
'The Code of Banking Practice... sets out the minimum standards for service and conduct customers can expect from the bank..., and how the bank would like to relate to customers' What I've learned I can expect from ABSA, specially the Koppies Branch, is minimum service and coduct! Complaint ...
Hi A debit order went off my account without any permission for ABSa to do so. I was told by you that this was authorised by FNB for you to do... please advise where is the documentation to proof that I have given either you or FNB the necessary authorisation to permit this debit order. I have ...
When I bought my property in July 2011, I was informed by the attorneys that I had to sign the documentation that say I want insurance on my property and you can always cancel it later. I had to e-mail all documentation (policy document, your insurance policy no., your bond account number and absa ...
I'm getting tired of the empty feedback I receive from ABSA Rewards. My previous matter still hasn't been resolved. Had two agents tell me the matter has been resolved and that my Absa rewards points have successfully been converted to smart shopper points. This is still a problem. I have requested ...