I applied for a new credit card through ABSA, as the previous acc was paid up, but been unused for too long and told it would take 3-5 working days, having told the consultant that I would be leaving for CT. After almost 2 weeks, I left for CT and on my arrival, requested the card be couriered to ...
I have banked with ABSA for 32 years. I currently have a Bond, Credit Card, Car Finance and Cheque account with them. On 15 Jan 2013 I simply received an SMS (first correspondence) confirming that they will de-activate all my accounts within 24 hours if I do not supply my FICA documents. I have ...
I requested for an e-statement 27 Novermber 2012. At first I was ignored, then I was sent the incorrect statements about 3 times. After a month I eventually got a call and an email stating I will get all required statements 16 January 2013. I still have not received anything!!! Im so disappointed ...
I have requested copies of ENATIS documents, as the first documents the bank sent to me in 2010. These were NOT the original documents which the licensing department rejected o transfer the vehicle onto my name! They now refuse to give me copies, with a response of only saying, "good day, ...
In August 2012 my working conditions changed & as a requirement I had to change my provident fund from Absa's PSSPF to a new one allocated by the company. I joined the Absa provident fund in mid-2009 and my last contribution was on 31 July 2012. The company later advised me that I should ...
I logged a query about my excess bond on my homeloan, on the Absa "contact us" link on the main Absa website and never got a reply. How can such a big bank not reply to queries. You should be embarrassed. I drew a cheque from money from my excess bond, then decided to cancel the cheque ...