I am experiencing problems with received sms's. I phone the call centre, were unable to assist with the problem, had to go to a vodacom outlet, they did a simswop, but it's not working. When back a week later, they booked a fault (ref 6305656). Every time i contact them they will follow up and ...
On 06 January 2014 i went to the Vodacom 4U shop in the Carnival Mall to do a SIM Swop afetr my I Pad was with my Vodacom Data Sim (Contract Card). on my arrival in the shop i was approached by one of the consultants (a lady with a very bad attitude) who could not assist me and she called a young ...
I moved to UK last year May and before I left, I put in a request to have my contract cancelled (via the chat assistance) The person I dealt with helped me out and then set the termination date for the end of May. So turns out that vodacom decided to kick off the billing again (beginning June) ...
I have experienced a few router/contract problems, BUT the TEAM at the Rivonia shop have been outstanding, helpful and informative. I have gotten to know the sales and technical support staff, and, I went the extra mile to buy them chocolates. Thank you Vodacom Rivonia ...
On the 22 January I upgraded to a new phone on line. 30 minutes after ordering I realised I had ordered the incorrect colour and called to cancel my order and order the correct colour. After going from department to department a customer service staff member captured my request to cancel, I was ...
I called vodacom center 0821930, then WAS transfered to (082155) where I selected (1) for assistance with Internet connection on my new phone-Samsung S5301.This was on 06/02/2014 at approximately 11:20am. I spoke to a gentleman called Lauren/Laurel (Am sure you can check on your system). The call ...