My boyfriend is trying to invest in Satrix Swix Top 40.Nowadays, you apply for Satrix Online. What a mission! Firstly, you apply online and they create a form with your details and investement instructions, then you have to e mail this form with supporting documentation to [Email Removed] have been ...
For my sons birthday, I mistakenly thought it would be a good idea to give him Satrix "shares". Turns out that it is nearly impossible for a student residing at home to meet the FICA requirements that Satrix lays down. Apparently a sworn affidavit stating the home address is insufficient. ...
I sent in a query to Satrix, and this is the response I received: 'Kindly avatar into your account click on "Literature Library" and then Product Fact a box will come up where you will be able to download the Fund fact sheets.' I don't expect the queen's English. Just plain language. It's ...
My wife and I are living apart and getting divorced. So when I invest money in Satrix it is not in my interest for her to receive details of that investment. I have sent Satrix my new details several times. If I go on to the Satrix web-site and choose 'My Details' I get two options 'View My ...
It has been a while since I have experience such BAD PATHETIC service than from Satrix Investments. I send in a debit order cancellation on the 20th of May. On the 30th of May the call centre phoned me telling me I submitted the request too late and they are deducting the payments. I almost burst a ...
2 incidents refer. My husband and I have a joint Satrix account. Last week we switched from one Satrix fund to another. Despite writing the quantum of funds required to be switched clearly on the forms, the call centre person wrote us 2 emails asking us again. Our response to her, supplying the ...