A 80 year old lady bought a 3/4 bed in July 2022. May 2023 she complained that the bed collapsed in the middle. After many visits and calls/WhatsApp got no definitive answer but only useless promises. The bed collapsed even more so that it hurts her while sleeping. Please refund her. She urgently needs to buy another bed. She is not interested in another bed from Russels because there is no after service and no quality.
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