I spoke to a guy Clide from your call centre, who gave me attitude and hung up the phone as if he could not hear me after I requested to speak to his Team leader. I then called the call centre again spoke to the same guy Clide who then told me that His supervisor is refusing to speak to me. We ...
I paid my account on the 26/03/2013 and made sure that i am up to date with my account.on the 13/04/2013 they put my contract off for out standing money on my account.and its still not working 6 days later and they said it only takes 72 hours and still nothing has been done. i phoned the customer ...
After a complaint 8ta sent a technician out to my house to test the network. the technician tested and confirmed my complaint and it was elevated to 'Network'. The responce from 8ta was "The tower that you are connected to needs to be upgraded. The upgrades normally take 6 to 12 months." ...
I would like to thank Melissa from the retention's team for her great service. I had such a headache regarding the migration of my cell numbers, but Melissa took charge, explaining and assisting me in the process. Thank you Melissa, you are a star, 8ta needs a lot more like you. Regards I Weideman ...
On 09 April 2013 I raised a concern with 8ta mobile about my two accounts that were cancelled due to late payment without prior notification. This I did via hello peter because I could not get through to their call centre, the very same day I got a response from 8ta and instructed me to send the ...
I have signed a contract with Telkom Mobile (8ta) on the 31st of March 2013 for a promotion on a wi fi modem and data bundle. The modem plus 5G data bundle amounted to R248.00 per month R200 connection fee R100 additional 5G midnight data bundle. I received an invoice on 04/04/13 to the amount of ...