Where do I start?! NO customer dept or account dept to deal with quiries, only a call centre with no intelligent life forms. Being placed on hold for 29 mins? Pathetic! Call centre managers that cant be bothered to call back. Suspended service because of incapability to capture correct debit order ...
Attention 8 Ta I Ported my Cel C Number to 8 ta. I was promised this will take 2-24 Hours to complete It is now THREE DAYS LATER and no completion! Cel C has dropped my number so now I wait for 8ta to get their act togethe ...
I purchased a 60 60 bundle last year, i used up the anytime data, but still had 12GB of night surfer which expires 30 June 2013 i purchased a new 60 60 bundle last month, but the night surfer is deducting from the new bundle and not the old when i called i was told that theres nothing they can do, ...
1st of all i am being bugged by 8ta and VVM debt collectors every day because some stupid user has used my personal cellphone number as her contact details. I have phoned VVM debt collectors 5 times already to remove my number. I phoned 8ta today and the guy on the phone basically told me that 8ta ...
I changed from bank and notified 8ta on the 2.04.13. It was to late to stop the debit order that went through and was reversed on the 5.04.13, but I did a direct payment on the 02.04.13 to ensure no problems would arise. Well, my account was suspended on the 14.04.13, after being cut of 3x by the ...
I am an 8ta subscriber, I have two lines with the operator. I received a call that one of my line was due for upgrade 3 weeks ago, I must go to an 8ta/Telkom Direct store to upgrade. I went to the Telkom Direct in Centurion to upgrade but the order was referred to national office. The assistant ...