My account, no 333738339, has been paid in full. The December statement showed an amount of R 319.58, which was paid by debit order on Dec 27, 2013. Now this fully paid up account has been suspended, (all 3 my contracts). On top of this an additional R 1117.30 was deducted by your Debt Collector on ...
Since I have moved to 8ta I am not able to use my iMessage or FaceTime service and nobody from 8ta Support nor any technical staff in the store are able to assist me. I have been left alone to solve this issue and am extremely disgusted at the lack of technical knowledge 8ta has displayed. ...
8-ta is not in a position to read emails, listen to voice recordings and actually do basic accounting. Every time 8-ta suspends my account due to a disputed outstanding amount I subtract the days of not being able to use my phone from the next monthly bill - I inform the consultant every time. This ...
I upgraded my phone from a contract 1 to a Smart plan 100 with a Samsung S4 mini with a contractual amount of R269. The special is still running. Now for the past 3 months I am battling and sent back and forth with endless phonecalls and agents, supervisors to solve a really simple simple billing ...
Account was suspended 06/01/2014 the account was settle and full proof of payment email after speaking to call centre agent 12/01/2014 i phoned call centre agent Fabian confirm account was cancelled and logged a case (15min call) 14/01/2014 call centre agent Connie after being 10 min holding for an ...
I would just like to compliment Tremaine on his outstanding service offered to me yesterday. I would hope that Telkom employ more of this calibre people who listen to your complain and willingness to assist. A problem that i tried to resolve the entire day yesterday, took Tremaine 5 minutes to ...