On the 10 of May 2013 the Jakaranda Children's Home applied for 'n 8ta mobile internet contract, the sales rep Patrick assured us that these type of applications take only 24 hours, After numerous visits to the store a week later... 1. I phoned their store manager, there was NO response and the ...
I still did not get my refund as yet, in fact they debited my account twice on the 14th of June 2013 instead of paying me twice. This is not even my debit order date! I had no proper internet service since mid January 2013 and then no service for over 3 months. It took numerous complains and ...
Since Tues last week I have called 8ta call centre at least 8 times, been to two of their stores 4 times and STILL my BIS service does not work. Every time I called in I was told a case would be opened and staff would call me back within 2-24 hours which never happened, then when I called in was ...
My service was cut as off last week Tuesday. I currently have a contract with Telkom Mobile, and my account is in order. The service was cut for no apparent reason. I called the contact centre and was advised it would take 48 hours to be resolved. After 48 hours none was resolved. I called in again ...
I have already opened a case with 081180 to cancel my contract on the contract expiry due date, the case number is 6246124. I was told to mail to [Email Removed] I have done this 3 times now and still no response received to confirm that this will be done or not. It's like I am sending a mail to ...
I would love to find out when I can cancel my 8ta contract. I think it should be 2 years anytime soon. I tried sending a email (that was never answered). I tried phoning, but they are either busy or closed. I want to cancel my contract asap and get away from this useless network! ...