For about 6 month i have been trying to cancel my 10gb promo contract cause i was unable to use it due to poor signal in my area. finally on the 15th of november 2013 a lady called me and told me that the contract was cancelled and that i was going to get a full refund, there was no cancelation fee ...
I was called in for a contract upgrade. In the process i took on the smart plan 250 summer campaign deal, (4 months ago.) I have been charged for accounts like smart plan 100 (x 2) and Black berry charges (BIS) -I do not own a black berry -I asked for the smart plan 250 summer campaign I have ...
I upgraded my contract in June 2013 to a different package - I am still waiting for Telkom Mobile to process this - I am still being billed for my old contract and according to them am on a month to month basis currently. No one is sorting this out and I am being billed for a contract much higher ...
Went to 8ta branch in phoenix to send my phone for repairs and to query why my account was being debited double the amount of the contract that I took only to be told my contract had been cancelled... furious as to how that was possible cos my account was still being debited every month the ...
I took my phone in for repairs, 1st week of December 2013, only after two weeks I receive an sms telling how much it will cost and someone will contact me to ask if I would like them to fix it.. No one ever called me so I had to go all the way to Cresta to tell them I wont pay such an amount and ...
I recently decided to signup for Telkom Mobile's 10GB internet contract (Internet 5 Promo) at a cost of R199. I went to a Telkom Mobile shop, where I requested to signup for this. After completing the registration process, two days later I received an email with the billing. To my horror I ...